Terms and conditions

Terms & Conditions: TRIGGERS REPORTS

 

These Terms and Conditions (abbreviated as “Terms”) are intended to define the terms of access and use of mobile TRIGGERS REPORTS application (hereinafter the “Application”) and the services offered therein (hereinafter, the “Services”), as well as defining the rights and obligations of the parties in this context.

This version of the T & Cs applies to visitors and users of the Application (hereinafter, the “Users”). They are to be read in conjunction with our Privacy Policy.

By downloading or using the Application, these Conditions are automatically applicable to you. So be sure to read them and understand all the terms. By visiting or using the Application, you are presumed to have read and accepted these Conditions. The terms of these Conditions being subject to change, the User is invited to consult them regularly.

If you do not agree with the provisions of these Conditions, you are not authorized to use our Services and must immediately leave the Application.

Who are we ?

The TRIGGERS REPORTS Application is an initiative of:

TRIGGERS REPORTS (hereinafter: “TRIGGERS REPORTS”)

2nd Floor, C&R Court, 49 Labourdonnais Street,

Port Louis

Republic of Mauritius 72201

info@triggersreports.com

Description of theApplication

TRIGGERS REPORTSis a free application, with a paid evolution, allowing the User to be kept informed of exceptional events occurring in certain geographic areas at risk and to reassure those close to him on his situation with a simple click.

The Services offered on the Application are subject to change at any time in order to meet the expectations of Users and to take account of technological developments. TRIGGERS REPORTS reserves the right to add, modify or delete Services at any time, without being held liable in this regard.

Conditions of access and use

3.1. Access conditions

  1. a) General provisions

Access to the Application and its functions requires the prior registration of the User and the creation of an account. When registering, the User is invited to provide a certain number of personal data (surname, first name, telephone number and email address). The User agrees to provide accurate, current, complete and non-misleading data, and to update them regularly. Updating information must be done personally by the User via their user account.

Personal data of the User is only processed in accordance with the provisions of our Privacy Policy.

The User accesses the Application by means of a login and a password that they have chosen when registering. These identifiers are strictly personal and confidential. The User is solely responsible for their confidential nature and the use that is made of them. The User undertakes to use the Application personally and not to allow any third party to use it in his place or on his behalf, unless he bears full responsibility for it. In the event of loss, theft or fraudulent use of identifiers, the User must immediately notify TRIGGERS REPORTS so that they can take appropriate measures.

TRIGGERS REPORTS attaches great importance to the informed consent and the ability of its Users to discern. This is why we believe that you must have reached the minimum age of twelve (12) years to be authorized to install and use the Application. If you are under the age of twelve (12) and you install or use the Application, we assume that you have obtained the prior consent of your parents.

  1. b) Purchase of additional services

You have the possibility of downloading a paid evolution of the Application in order to access additional Services. These Additional Services are available in the Apple Store and in the Google Play Store. The price will always be clearly indicated before any confirmation of your purchase. TRIGGERS REPORTS does not process payments related to purchases made; these are processed by external payment service providers or payment service providers. Some payment providers may request payment of an additional fee, depending on your country of residence. So be sure to have read the general conditions of the external payment provider and to have understood all the terms.

All purchases are considered final and cannot be refunded. By clicking on the “Buy” button, you consent to the immediate execution of the Paid Service. Since we give you immediate access to your purchase, you expressly waive your right to cancel your purchase or be refunded. By accepting these General Conditions, you expressly acknowledge that TRIGGERS REPORTS is not bound to any form of reimbursement.

If you are under the age of 18 (or have not reached the age of legal majority in your country of residence), you must have obtained the prior consent of your parents or guardians before proceeding any purchase.

3.2. Conditions of use

All Users will use the Application in accordance with these Conditions, but also in accordance with current legislation, the rights of third parties and the general principles applicable on the internet.

The User undertakes in particular not to reproduce, duplicate, copy or resell the Application, in whole or in part. The Application can only be used for strictly personal and non-commercial purposes.

The User also undertakes not to use the Application to disseminate content that would result in damage to other Users or that would damage the Application or reduce its effectiveness, such as the spread of malware, such as viruses computers, malware, worms, trojans and cancelbots. The proliferation of unsolicited and / or commercial messages is also prohibited, but also spam, spamming or even chain letters.

 

The User undertakes not to use the information published on the Application in an illicit or illegal manner, or in a manner likely to infringe the rights of TRIGGERS REPORTS or third parties, in particular the right to respect for private life and intellectual property rights.

 

The User undertakes not to use the Application for purposes of decompilation or reverse engineering in order to discover the source code of the Application. He will also refrain from modifying, adapting or translating the Application, or from creating any type of derivative work based on the Application.

 

In the event that the User contravenes these Conditions, the legislation in force, the rights of third parties or the general principles applicable on the internet, TRIGGERS REPORTS reserves the right to take all reasonable and appropriate measures which are necessary. TRIGGERS REPORTS may in particular, temporarily or definitively, refuse the registration of a User, deprive the User of his right of use, or delete his user profile. TRIGGERS REPORTS is not obliged to notify the User beforehand of the measures which have been taken, nor is it bound to any form of compensation.

Availability

The Application is available in the Apple Store and Google Play Store. TRIGGERS REPORTS cannot be held responsible for the unavailability of the Application or additional Services attributable to the Apple Store or Google Play Store.

The Application is offered for mobile terminals or tablets using the Apple iOS (iOS 8 or higher) or Android operating systems. The User declares to be fully informed of the fact that the Application works by means of a mobile network and an internet connection (via wifi or 3g / 4g). The availability of said networks therefore conditions access to the Services.

 

The User is aware that access to the Application may generate internet connection costs which remain exclusively his responsibility. The rights and obligations arising from the contractual relationship between the mobile operator and the User remain applicable when using the Application.

 

TRIGGERS REPORT will take all reasonable and necessary measures to ensure the accessibility, security and proper functioning of the Application. However, we cannot offer you an absolute guarantee of operability. The Application and the associated Services are offered “as is” (as is) and “as available” (as available). It is therefore an obligation of means only.

Limitation of liability

The use of the Application is always at the User’s own risk. Thus, TRIGGERS REPORTS is not responsible for any damage, direct or indirect, of any kind whatsoever, resulting from:

Possible malfunctions, interruptions or faults in the Application

Failure to access the Application

From content and / or use of websites linked to the application to which users could access from the Application

errors, omissions, changes or updates to the Application

information provided by third parties

the Application does not replace in any case the instructions that could be issued by the competent authorities (States, police, rescue, NGOs, etc.).

 

Termination of the Service

 

The User may at any time and for any reason whatsoever decide to terminate his right of use by ceasing to use the Application or by uninstalling it. The User is under no obligation to inform TRIGGERS REPORTS of his desire to terminate his right of use.

 

This cessation of use does not necessarily imply the automatic deletion of the user profile. If the User wishes to permanently delete his user profile, he must request it by email to TRIGGERS REPORTS (info@triggersreports.com). TRIGGERS REPORTS undertakes to follow it up no later than one (1) month after receipt of the request. For more information on this subject, please refer to our Privacy Policy.

 

TRIGGERS REPORTS reserves the right to stop providing the Application or to interrupt its operation at any time, without prior notice and without being held liable in this regard.

 

Privacy and processing of personal data

 

The (personal) data provided by the User are collected and processed by TRIGGERS REPORTS. TRIGGERS REPORTS assures its Users that it attaches the greatest importance to the protection of their privacy and their personal data, and that it always undertakes to communicate in a clear and transparent manner on this point. TRIGGERS REPORTS undertakes to comply with the legislation applicable in this area. You will find more information about the processing of your personal data in our.

 

Intellectual property

 

The Application uses technology developed by TRIGGERS REPORTS. The Application and its content are protected by intellectual property rights. This protection is the responsibility of all rights holders, namely TRIGGERS REPORTS as well as its licensees and suppliers. By “content” is meant images, text, video, audio, drawings, articles, notes, trade names, logos, etc. All of this content is protected by copyright, computer program law, database law, trademark law, design law but also by other applicable (intellectual property) rights. . The technical nature of the Application itself is protected by copyright, software law and database law.

Each User is granted a limited right of access, use, and display of our Application and its content. This right is granted on a non-exclusive, non-transferable basis and can only be used for personal, non-commercial use. Any non-conforming and unauthorized use of the intellectual property rights described in this article will be prosecuted by TRIGGERS REPORTS.

Final Provisions

In the event that the existence or validity of one or more of the above provisions is compromised, this fact will have no consequence on the existence or validity of the other clauses of this agreement. In such a case, we have the right to replace the inapplicable clause with a provision valid in law and of similar scope.

The titles we use in these Conditions are always purely illustrative. They cannot therefore be given any legal value.

These General Conditions are subject to Belgian law. In the event of a dispute relating to their interpretation and / or execution, the parties agree to first seek an amicable solution. In the absence of an amicable resolution, the dispute will be submitted to the jurisdiction of the competent courts of the judicial district of Brussels.

  1. Reasons for using the following data by the Trigger’s Reports platform from the IOS and ANDROID (Business / Premium) mobile applications:

Position:

The user’s location is used for their own security.

This allows Trigger’s Reports users to whom they send their health status (I’m good / I’m not good) to know where it is so that, if necessary, it can be rescued.

Contact:

The use of a user’s contacts allows him:

1- To create groups of people who, at his request, can be informed of his state of health (I’m fine / I’m not fine) on the basis of news (politics / health / natural disaster / attacks)

2- To request the state of health of his contacts who, like him, use Trigger’s Reports

3- To invite his contacts to use Trigger’s Reports

Privacy Policy

1 / Use of the ‘Application

Any visitor or user with a user profile (hereinafter, the “User”) on the TRIGGERS REPORTS Application (hereinafter, the “Application”) discloses certain data personal. Personal data is information that allows us to identify you as a natural person, whether we actually do it or not. You are identifiable from the moment it is possible to make a direct or indirect link between one or more data and you as a natural person.

We collect and process your personal data in accordance with the applicable legal provisions. Any reference in this Privacy Policy to the “Privacy Law” constitutes a reference to the Law of December 8, 1992 relating to the protection of privacy with regard to the processing of personal data. Any reference in this Privacy Policy to the “Regulations” constitutes a reference to the Regulations of April 27, 2016 relating to the protection of individuals with regard to the processing of personal data and to the free movement of such data.

By using our Application, the User declares that he has read this Privacy Policy and has accepted the collection and processing of his personal data, as described in this document. TRIGGERS REPORTS reserves the right to make changes to this Privacy Policy at any time. Any substantial modification will always be clearly communicated to Users. However, we advise you to consult this document regularly.

2 / Who processes your personal data?

2.1. The data controller

With regard to the Application, TRIGGERS REPORTS is designated as the data controller:

TRIGGERS REPORTS (hereinafter: “TRIGGERS REPORTS”)

2nd Floor, C&R Court, 49 Labourdonnais Street,

Port Louis

Republic of Mauritius 72201

info @ triggersreports.com

 

 

TRIGGERS REPORTS determines, alone or jointly with others, the data that is collected, the purposes of the processing, and the technical and legal means surrounding the processing of your personal data.

2.2. The subcontractor (s)

By “subcontractor” is meant any natural or legal person who processes the personal data of Users at the request and on behalf of TRIGGERS REPORTS.

TRIGGERS REPORTS uses the following “processors”:

Google Analytics

Apple

Google Play

OVH servers

3 / What personal data is collected?

If you use our Application, you must register by creating a user profile. Through registration, we collect all personal data that is useful for the provision of our services, such as username, password, last name, first name, email address, and number. phone. It may also be that additional personal data is collected during the subsequent use of the Application and services, such as your address, your gender or your geolocation data.

If you choose to open our Application using the identifiers of the application of a third party (for example, Facebook), you authorize us to collect and process all the personal data that is found on this application.

We also collect anonymous data. This is technical data used for internal purposes and which allow us to have an overview of the navigation of Users on our Application.

In no case do we collect or process sensitive data, such as data on race or ethnicity, political opinion, religion or any other philosophical belief, membership of a trade union movement, health, sexual orientation, etc.

4 / What are the purposes of collecting and processing your personal data?

TRIGGERS REPORTS collects your personal data for the sole purpose of providing you with an optimal, personalized and safe use experience of the Application. Any intensive use of the Application will lead to a more extensive collection of your personal data.

The processing of your personal data is essential for the operation of the Application and the services offered there. The processing of your personal data is done only for the following purposes:

To allow the User to have access to his user profile and to use the Application and the services offered.

Offer the User a generalized but also personalized service, which includes sending newsletters, sending all useful and necessary information to the User, providing support in the event of questions or comments, monitoring complaints regarding the operation of the Application.

Detect and protect the User against fraud, errors, and criminal behavior.

Warn and report the presence of the User in a risk area.

When you visit or use our Application, certain personal data is collected for statistical purposes. This data is intended to optimize your experience of use and to detect possible errors present on the Application. These data are as follows: your IP address, the geographic area of ​​consultation, the day and time of consultation and the services used. By visiting or using our Application, you expressly accept the collection and processing of this data for statistical purposes and in the manner described above.

5 / Who receives your personal data?

Your personal data is, first of all, intended to be used exclusively for purposes internal to the company TRIGGERS REPORTS. TRIGGERS REPORTS has taken all possible technical and legal means to avoid any unauthorized access and any illicit use of your personal data. Your personal data will therefore not be sold, given or transmitted to third parties.

6 / What are my rights?

6.1. Guarantee of lawful and secure processing of your personal data

TRIGGERS REPORTS treats the personal data of its Users fairly and lawfully. This implies the following guarantees:

Your personal data is collected and processed only for the legitimate purposes provided for in this Privacy Policy.

Your personal data is collected and processed in an adequate, relevant and non-excessive manner.

We keep your personal data for 3 months, or at least as long as necessary to achieve the purposes set out above

The risks of accidental or unauthorized deletion of data, accidental loss, alteration or unauthorized access data, as well as any other unauthorized processing are reduced to their minimum. In the event of an intrusion into its computer systems, TRIGGERS REPORTS will immediately take all necessary and reasonable measures to limit the damage to a minimum.

6.2. Right of access / rectification / erasure of your personal data

If you are able to prove your identity, you have the right to obtain confirmation of the processing of your personal data at any time from TRIGGERS REPORTS. If TRIGGERS REPORTS does indeed process your personal data, you also have the right to access information on the processing of your personal data. You therefore have the right to obtain information as to the purposes of the processing, the categories of data concerned by the processing, the categories of recipients to whom the data are transmitted, the criteria used to determine the retention period of your data, and the rights you have in accordance with applicable law.

If you wish to exercise your right of access, you must make a request to TRIGGERS REPORTS by registered mail or by email (info@triggersreports.com). TRIGGERS REPORTS undertakes to follow it up no later than one (1) month after receipt of the request.

 

Incorrect or incomplete personal data can be corrected or deleted at any time. It is primarily the responsibility of the User to make the necessary changes to their user account themselves. You can exercise your right of rectification or erasure by means of an additional declaration sent to TRIGGERS REPORTS. TRIGGERS REPORTS undertakes to follow it up no later than one (1) month after receipt of the request. Since the deletion of data is mainly linked to visibility, it is possible that the deleted personal data may still be temporarily stored.

 

You also have the right to obtain the erasure of your personal data without unreasonable delay. You can exercise this right in the following cases:

When your personal data is no longer necessary for the purposes for which it was collected or processed;

When you withdraw your consent and there is no other legal basis for the processing;

When you object to the processing and there is no compelling legitimate reason for the processing;

When your data has been subject to unlawful processing;

When your data must be deleted in order to comply with a legal obligation.

TRIGGERS REPORTS independently assesses the presence of the aforementioned foundations.

6.3. Right to limit the processing of your personal data

You have the right to obtain a limitation on the processing of your personal data in the following cases:

During the time necessary for TRIGGERS REPORTS to verify the accuracy of your personal data in the event of a dispute ;

When the processing of your personal data is unlawful and you have requested the limitation rather than the deletion;

When TRIGGERS REPORTS no longer needs your personal data for the purposes of processing but you still need the data in the context of legal proceedings;

During the time necessary for TRIGGERS REPORTS to check whether one of the grounds for the right of erasure has been met.

If you wish to exercise your right to limit the processing of your personal data, you must request it from TRIGGERS REPORTS by registered mail or by email (info@triggersreports.com). TRIGGERS REPORTS undertakes to follow it up no later than one (1) month after receipt of the request.

You also have the right to object to the processing of your personal data at any time when there are compelling and legitimate reasons relating to your particular situation. TRIGGERS REPORTS will then interrupt the processing of your personal data, unless it demonstrates that there are compelling legitimate grounds in favor of the processing which prevail over your right to object.

You can exercise your right by means of a request sent to TRIGGERS REPORTS by registered mail or by email (info@triggersreports.be). TRIGGERS REPORTS undertakes to follow it up no later than one (1) month after receipt of the request.

6.5. Right to data portability

You have the right to request to receive the personal data you have provided in a structured, commonly used, and machine-readable format. You also have the right to transfer this data to another data controller when the processing is based on your consent.

You can exercise your right to portability by means of a request sent to TRIGGERS REPORTS by registered mail or by email (info@triggersreports.com). TRIGGERS REPORTS undertakes to follow it up no later than one (1) month after receipt of the request.

6.6. Right to withdraw my consent / Right to file a complaint

You have the right to withdraw your consent to the collection and / or processing of your personal data at any time. Any processing of your data which would have taken place before the withdrawal of your consent remains of course valid. You also have the right to lodge a complaint concerning the processing of your personal data by TRIGGERS REPORTS with the body responsible for the protection of private life in your country.

You can exercise your right to withdraw your consent by means of a request sent to TRIGGERS REPORTS by registered mail or by email (info@triggersreports.com). TRIGGERS REPORTS undertakes to follow it up no later than one (1) month after receipt of the request.